Reliable WordPress Support & Maintenance
WordPress maintenance services to keep your site running smoothly, safely, and quickly.
Support & Maintenance
Monthly support & maintenance for your WordPress website
A WordPress site needs regular maintenance to stay secure, fast, and fully functional. Without ongoing care, websites can become slow, outdated, and vulnerable to security threats. WordPress maintenance services provide the support you need to keep your website running smoothly. From updates to backups, our services help protect your site and improve user experience, so you can focus on your business without technical worries.
WordPress is one of the most popular website platforms, but it requires regular upkeep to stay effective. Over time, plugins and themes need updates to function with the latest versions of WordPress, and security patches are essential for protecting your site from security breaches. Our WordPress maintenance services cover all these areas, ensuring your site stays in top shape.
Regular maintenance not only improves security but also enhances website performance. Outdated plugins, unused media, and database clutter can slow down your site, impacting user experience and search engine rankings. By keeping your site clean, fast, and optimized, we help boost its overall performance and visibility online.
WordPress support is also provided to assist you with any issues with your site in cases where something breaks or doesn’t behave the way it should. You’ve got someone you can reach out to. We endeavour to resolve all WordPress issues within 24 to 48 hours.
Support & Maintenance
Monthly support & maintenance for your WordPress website
Starter
Perfect for Basics- Weekly backups
- 30 mins of support
- Email support
Growth
Designed for Scaling- Daily backups
- 60 mins of support
- Email + chat support
Professional
For Serious Businesses- Daily backups
- 120 mins of support
- Email, chat + phone
Enterprise
Failure is not an Option- Hourly backups
- 240 mins of support
- Email, chat, + phone
- Guaranteed response times
What you'll get
This is what you'll get as part of your support & maintenance package
Everything is baked in. No upsells, none of the fluffy pricing, you get a support and maintenance solution that ensures your site stays up and secure.
Plugin and Theme Updates
Regular updates each month to ensure that all plugins and themes are up to date and functioning correctly.
WordPress Support
Email helpdesk to assist in any and all WordPress issues you might be experiencing.
WordPress Core Updates
Security Monitoring
Stop spam emails
We can stop you from being bombarded with spam emails.
Daily Offsite Backups
Regular offsite backups to ensure you can rollback or move servers in case of emergencies. Hourly backups also available.
Uptime Monitoring
Continuous scanning of your site to ensure it’s constantly up and available.
Performance Optimisation
Tweaks to your site to improve the speed and performance such as database cleanup and optimising images.
Technical Support
Up to 1 hour of technical support is available per month to resolve any issues.
Monthly Reporting
Clear and detailed monthly reports on site health, updates made and speed improvements.
Get fast WordPress support & maintenance today
Keep your site running smoothly and prevent grey hairs now with fast WordPress support and maintenance for your website.
Regular Updates and Compatibility Checks
By updating plugins, themes, and WordPress itself regularly, your site will continue to function smoothly. We test all updates first to ensure there are no compatibility issues and that all plugins and themes are working together nicely.
Security Monitoring and Threat Protection
Security is critical for WordPress sites. We run regular scans and apply security patches, protecting your site from malware, spam, and unauthorised access. Proactive monitoring reduces the risk of security breaches and data loss.
Scheduled Backups & Quick Restorations
Backups are essential for peace of mind. We perform regular backups and store them securely and offsite, so if your site encounters an issue, it can be restored quickly. This service protects your data and minimises downtime.
We also have hourly backups available at an additional cost.
Performance Optimisations
A fast website keeps visitors engaged and helps with SEO rankings. We remove database clutter, optimize images, and fine-tune performance to ensure your site loads quickly and runs smoothly, providing a seamless experience for users.
Monthly Reporting
Our monthly reports keep you informed about your site’s health, updates on completed maintenance tasks, performance metrics, and any issues resolved, so you always know your website is in good hands.
Get fast WordPress support & maintenance today
Keep your site running smoothly and prevent grey hairs now with fast WordPress support and maintenance for your website.
Complete Solutions
WordPress Support & Maintenance Solutions for Everyone
No matter your industry or location. WordPress Support & Maintenance is for everyone.
By Location
- Sydney
- Melbourne
- Brisbane
- Perth
- Adelaide
- Hobart
- Canberra
- Gold Coast
- Central Coast
- Wollongong
- Blue Mountains
- Geelong
- Darwin
By Industry
- Retail
- eCommerce
- Restaurant
- Non-Profit
- Travel
- Trade
- Recruitment
- Automotive
- Fashion
- Beauty
- Legal
- Education
- B2B
- B2C
Frequently asked questions
FAQs about our Support & Maintenance
Common questions from customers just like you
Why does my WordPress site need regular maintenance?
What happens if I don’t update my plugins and themes?
How often do you perform maintenance?
We conduct maintenance tasks on a regular schedule depending on the task, including weekly updates, daily backups, and ongoing security checks.
Our team ensures your site stays up to date without disrupting your business.
Will maintenance affect my website’s availability?
Maintenance is usually performed during off-peak hours, and most updates do not affect website availability. We monitor uptime to ensure minimal disruptions and handle any issues that arise quickly.
Can you help if my WordPress site is hacked?
Yes, our team can assist with site recovery in case of a security breach. Our regular maintenance reduces the risk, but if an issue occurs, we can restore your site from backups and apply necessary fixes.
However, if you are not on a maintenance and support package at the moment, but have experienced a hack on your site, please contact us immediately.
How do backups work?
We create daily backups of your site, including all data and content. In case of a problem, we can restore your site quickly, minimizing downtime and data loss.
We also make a copy offsite so you’ve got multiple servers housing backups of your site in a worse case scenario situation.
Additionally, we can also do hourly backups for any mission critical websites such as WooCommerce websites.
What is uptime monitoring?
Uptime monitoring tracks your site’s availability every few minutes. If your site goes offline, we’re alerted immediately and can take steps to get it back up and running.
How does WordPress maintenance improve site speed?
Regular maintenance clears out unnecessary files, spam, and database clutter, improving site speed.
Constant upgrades to the latest server software and WordPress generally also means upgraded performance.
As a result, faster sites provide a better user experience and can improve your search engine rankings.
What’s included in the monthly report?
Our monthly report details completed maintenance tasks, security checks, performance improvements, and other updates to keep you informed about your website’s health and stability.
Most importantly, it gives you peace of mind that your website is being looked after.
Can I make updates to my site while you’re maintaining it?
What kind of technical support is included?
As part of the package, you get up to 1 hour per month support for routine troubleshooting, answering questions, and helping with minor changes or updates.
Most support queries are answered via email or chat. If the issue is serious, we will engage in a phone call or video chat to resolve the issue.
How do I get started with WordPress maintenance?
Getting started is easy. Contact us to discuss your needs, and we’ll set up a maintenance plan tailored to your site. Our team will handle the rest, giving you peace of mind and a well-maintained website.
We'd love to hear from you!
Let's bring your ideas to life.
Book a free, no-obligation 30 minute call with Allan and see how we can work together to improve all digital areas of your business.
Allan Li
Co-Founder of Ample Tech